No user codes are programmed.
Smart code door lock not working.
Program at least one user code and test the lock button again.
Press the lock button on the keypad then enter the security code to resynchronize the bolt.
If there are no codes in the lock the lock button will not lock the door.
On my smartcode 909 910 the lock button does not lock the door.
Panel skycontrol disconnected from home network.
Remove the battery pack.
This is indicated by the keypad fl ashing red three times with three beeps.
No user codes are programmed.
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Press and hold the a or program button while reinserting the battery pack.
There s a chance that your phone simply hasn t updated its location status in a while.
Select smart lock guest access.
Program at least one user code and test the lock button again.
This is indicated by the keypad flashing red three times with three beeps.
So to get lock on your location open google maps and tap the compass icon near the bottom right corner.
Step 3 pull out the battery pack and push program three times if the smartcode fails to initialize after battery removal and re installation.
The door handing process was not executed.
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Smart home app lost remote access.
If this is the case smart lock will stop working as trusted places needs a fairly recent location report before it will unlock your phone.
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Doorbell camera offline.
Panel skycontrol reboot.
The smart lock guest access card will be automatically added to your home screen.
The door handing process was not executed during installation.
On my smartcode 909 910 the lock beeps the keypad flashes red and the door cannot lock.
When all doors are locked the card will turn blue.
If three incorrect codes were entered within one minute the keypad will lock for 60 seconds.
Be aware that resetting the lock will delete all codes.
If there are no codes in the lock the lock button will not lock the door.
Online account center make a payment.
Touch allow to confirm.